PDA

View Full Version : Canadian Tire Richmond Hill


alexb
10-24-2009, 03:42 PM
250 SILVER LINDEN
RICHMOND HILL, ON L4B4W7
Phone: 905-884-1196
Fax: 905-731-3102
Service Phone: 905-884-1222

SOUTH HILL SHOPPING CENTRE

The employees at this store are very rude, I called customer service and asked them to check something for me, and the girl that picked up the phone asked me to hold then later hung up on me.

I called back asking why she hung up on me, she said "I didn't" and then she hung up again!

I called several times later, and they kept on hanging up on me, and when I called again asking for her name she refused to give me her name, so I asked to speak to the store manager, I was then transferred to Drew who claimed to be a "Seasonal Manager" and he said the store general manager is not currently in.

I've advised Drew of my complaint, and also advised him it will be posted on this website and also forwarded to canadian tire customer service.

This store is a joke, the experience I've had wasn't pleasant, and I will never go and shop at that store or even canadian tire again. :mad:

alexb
10-24-2009, 03:51 PM
I just forwarded the URL to this complaint to Canadian Tire CEO Stephen Wetmore and also to:

Media Contacts
Lisa Gibson
Associate Vice-President, Media & Public Relations

Joanne Elson
Manager, Media & Public Relations


Let's see if they respond and care!