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Thread: dazzle white pro scam!!!

  1. #1
    Join Date
    Nov 2009
    Posts
    6

    Default dazzle white pro scam!!!

    after reading reviews of this teeth whitening product, i decided to try it out. i just needed to pay shipping and handling. it came to a total of $12.90. what a scam. plus, i couldn't get in touch with them thru their landline (no one answers) except only thru live chat. i had two weeks (14 days) to try it out and if not returned, they will bill me $87 on my credit card. Not only that. future orders will be shipped to me after 14 days if you don't cancel. its in the terms and conditions that I AGREED UPON when i placed my order. problem is, i never got it!!!

    its amazing how people will go to great lengths to scam their fellowman. I pray they get what's coming to them.

  2. #2
    Join Date
    Dec 2009
    Location
    Cook Islands
    Posts
    1

    Default Hello,

    If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

    You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

    Your satisfaction is our number one concern,

    Thanks,

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